Job Description

Job HighlightDrive smooth HR operations by delivering reliable support, guidance, and services to teams and partners.About the Region

The UNOPS Africa Regional Office, based in Nairobi, Kenya, oversees the delivery of over 250 projects across 40 countries, with a focus on fragile and conflict-affected settings. Supported by more than 1,000 personnel across five multi-country offices—spanning North, West, Central, Eastern and Southern Africa, and the Horn of Africa—the office advances national priorities through strategic initiatives in Climate Action, Health, Infrastructure, Peace and Security, Middle-Income Country Support, and Small Island Developing States (SIDS). The Regional Office provides strategic leadership, operational support, and oversight in key areas including Partnerships, Communications, Management and Oversight, Infrastructure and Project Management, Health and Safety, and Security. By promoting excellence in project delivery, fostering knowledge sharing, and driving continuous improvement, the office contributes to sustainable infrastructure, transparent resource management, and a better quality of life for communities across the continent.

About the Country/Multi-Country Office

The UNOPS Somalia Country Office supports the Government of Somalia and its partners in achieving sustainable development goals through effective project management, infrastructure development, and procurement services. The office focuses on delivering high-quality solutions that contribute to peacebuilding, state-building, and socio-economic development in Somalia.

About the Project Office

Since 1995, UNOPS Somalia (SOCO), headquartered in Mogadishu and part of the East and Southern Africa Multi-Country Office (ESAMCO), has been a trusted partner to the Government of Somalia and international donors. Through the provision of project management, infrastructure, procurement, and financial services, SOCO plays a critical role in supporting national priorities in health, rule of law, security, transport, and resilience. The office has delivered impactful infrastructure projects—including the Immigration Headquarters ($6.8M), Maritime Police Headquarters ($3.7M), and regional hospitals ($20M)—and leads key national initiatives such as the Joint Police Programme ($56.4M). UNOPS also manages large-scale procurement, including over $75M in non-lethal support to security actors. Advisory support to urban resilience and crisis recovery efforts further strengthens institutional capacity, with projects valued at $8.1M, $8.8M, and $7.4M. SOCO’s integrated approach contributes to sustainable peacebuilding and development outcomes across Somalia.

Job Specific Context

Under the direct supervision of the HR Specialist UNOP-SOCO and an overall supervision of the Head of Support Services UNOPS-SOCO as well as the technical guidance of IPAS HR, the HR Senior Associate is responsible for providing technical  and administrative support to the timely processing, recording, completion, monitoring, and maintaining of transactions and processes covering the  array of Human Resources Management service lines in accordance with UNOPS’ HR rules, regulations and policies for optimal employee and talent management.  S/he may serve as the first contact for internal and external clients in resolving questions on routine and standard processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients. 

Role Purpose

The Senior HR Associate administers and implements a wide range of HR plans and processes that support Office personnel. Serving as the primary point of contact for internal and external clients, the HR Associate provides timely guidance, information and support on HR procedures, services and initiatives, ensuring consistent and client-focused service delivery.

Functions / Key Results Expected

Policy Development and Implementation Support

• Collect, maintain, and continuously update data on workforce trends, risks, and opportunities to inform HR policy development and corporate initiatives.
• Support the rollout and implementation of HR strategies and initiatives aligned with corporate objectives.
• Generate workforce data and statistics to support planning, including personnel movement analysis.
• Communicate HR policy updates and new initiatives to management and personnel, offering clarification and guidance where needed.

HR Advice

• Provide guidance on HR systems and processes, including recruitment, contract administration, position management, performance management, and benefits and entitlements in line with UNOPS rules and procedures.
• Offer day-to-day advice to personnel on administrative processes and practices.
• Act as a liaison between HR and internal/ external clients, proactively facilitating access to information and services as authorized.
• Support a positive onboarding experience by ensuring the timely processing of onboarding documentation.
• Advise supervisors and hiring managers on recruitment procedures, performance management, learning initiatives, and approaches to managing underperformance.
• Support institutional gender and diversity efforts by advising on issues of equity, compliance, inclusion, and organizational value.

Talent Acquisition and Administration

• Contribute to all stages of the recruitment and selection process, including requisition creation, longlisting, testing, interviews, reference checks, approvals, offer/rejection communications, and HR system updates.
• Prepare and calculate fees for Individual Contractor Agreement (ICA) personnel.
• Advise UNOPS personnel, consultants, partners and project personnel on conditions of service and entitlements based on contract modality, ensuring a smooth and client-focused onboarding process.
• Maintain recruitment plans, rosters and tools to support effective workforce planning and retention.
• Coordinate with the Shared Services Centre (SSC) on personnel administration matters.
• Research policy precedents and support the HR Lead in addressing talent acquisition issues, considering any applicable exceptions.
• Submit transactional HR data in the Enterprise Resource Planning (ERP) and other HR information systems, covering a range of functions including: 
• Recruitment and selection, e.g. requisition initiation, approvals, offers/ rejections, etc.
• Contractual and position actions (e.g. appointments, extensions, separations, reclassifications, etc).
• Ensure completion of HR processes (e.g. absence requests, performance evaluations, etc) by following up with supervisors and supervisees.
• Establish and maintain tracking systems, alerting the HR Lead to pending actions and upcoming deadlines.
• Maintain accurate personnel files and reference records.
• Support or conduct payroll verification activities.

Knowledge Building and Sharing

• Support the organization, facilitation and delivery of training and learning sessions on HR topics.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from HR project implementation, 
• Conduct research on HR-related topics and contribute to the drafting of reports, summaries and briefing notes.

SkillsData Analysis, Human Resources Policies, Human Resources Information Systems, Human Resources OperationsCompetenciesEducation Requirements

Experiences and Qualifications

• Secondary school (or equivalent) with 7 years of relevant experience OR
• Bachelor’s degree (or equivalent) in any discipline with 3 years of relevant experience is required.

Desired

• A globally or nationally recognized professional certificate in Human Resource Management (HRM) is desired.

Experience Requirements

Required

• Relevant experience is work in any area of Human Resource Management (HRM). 
• Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.

Desired

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired.

Language RequirementsLanguageProficiency LevelRequirementEnglishFluentRequiredSomaliNativeRequiredAdditional Information

• Please note that UNOPS does not accept unsolicited resumes. 
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• UNOPS evaluates all applications based on the skills, qualifications and experience requirements outlined in the vacancy announcement. We are committed to considering all candidates in a fair and transparent manner, and we value diverse perspectives and experiences, including those of women, indigenous and racialized communities, individuals with diverse gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

 
Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Skills Required

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