Job Description

SOS Children’s Villages invites applications from suitably qualified and interested candidates who fulfill the eligibility criterion for the below one Position.

Position:                       Cashier

Reports to:                   Finance Officer

Duty station:                 Mogadishu/Heliwa    

Contract type:               fixed-term contract

Job summary:

This position will facilitate and deliver accurate check out services for our customers using the cash register/ receipt books. Additionally, the employee will coordinate the Medical Centre activities and ensure that they conform to the goals and objectives of SOS.

Job responsibilities:

·         Performing for people or dealing directly with the public. This includes receiving clients or patients.

·         Developing constructive and cooperative working relationships with others, and maintaining them over time.

·         Observing, receiving, and otherwise obtaining information from all relevant sources.

·         Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

·         Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

·         Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

·         Sort, count, and wrap currency.

·         Compile and maintain non-monetary reports and records.

·         Resolve any patients’ complaints and provide information on procedures or policies.

·         Calculate total payments received during a time period, and reconcile this with total on the receipt books.

·         Handle cash, check transactions with customers

·         Maintain and update Income register daily

·         Ensure pricing charged to the patient is correct

·         Resolve customer complaints, guide them and provide relevant information

·         Keep reports of transactions

·         Enter all cash received into designated databases

·         Manage daily balancing and reconciling Cash register with cash at hand

Experiences and Qualifications

         Bachelor / Diploma in Accounting, Business Administration or related field

·         1-2 Years work experience as cashier

·         Good knowledge of excel sheet

·         Customer service or Cashier experience.

·         Ability to handle transactions accurately and responsibly.

·         High level of energy with strong customer service skills.

·         Basic math and computer skills.

·         Ability to stand, walk and work with other team members in a fast-paced environment to provide excellent service.

·         Attention to detail.

·         Helpful, courteous approach to resolving complaints

Safeguarding Commitment

SOS Children’s Villages Somalia holds strict child safeguarding principles and a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasize to assessing candidates value congruence and thorough background checks, police clearance reference check processes. SOS Children’s Villages organization is committed to safeguarding the rights of the children and therefore, is expected that every individual who joins with SOS Children’s Villages Somalia understand his/her responsibility in protecting and keeping children always safe.

Skills Required

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