Job Description

Vacancy idVAC-51876

Job titleVAC-51876 Social Audit Consultant

LocationMultiple locations across Somalia

Apply by29-Mar-2026

Start date01-Apr-2026

Duration3 months

Number of vacancies1QualificationMaster's degree in in social sciences, land administration, or a related field (essential).
Sector experienceMinimum of 1 year/s of demonstrable relevant experience in administration (desirable).
Geographical experienceMinimum of 1 year/s of experience in Africa (essential).
LanguagesFluent in English (essential).
Job descriptionCTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

The Somalia Urban Resilience Project Phase II (SURP-II) is a World Bank-funded project aimed at enhancing urban resilience and strengthening municipal governance in major cities across Somalia: Benadir Regional Administration (BRA), Garowe (Puntland State), Baidoa (South West State), Kismayo (Jubaland State), Dhuusamareeb (Galmudug State), Beledweyne (Hirshabelle State) and Hargeisa (Somaliland). SURP-II consists of the following components:

•      Urban Infrastructure and Services,

•        Institutional Strengthening and Analytics

•        Response to Urban Forced Displacement

•        Project Management and Capacity Building

•        Contingent Emergency Response

   

The Project Development Objective (PDO)  is to "strengthen the public service delivery capacity of local governments, increase access to climate-resilient urban infrastructure and services." The project is managed by Project Implementation Units (PIUs) in each municipality and is coordinated at the national level by a Project Coordination Unit (PCU) housed within the Federal Ministry of Public Works. The United Nations Office for Project Services (UNOPS) serves as the engineering and supervising consultant (ESC) to ensure quality control and compliance. 

Role objectives

3.1 Audit of RAP Implementation

NB. Physical site visits and on-site verification shall be conducted only for contracts with active civil works at the time of the audit. For sites where works have not commenced or have been completed, the audit shall be limited to desk-based verification of RAP documentation, compensation records, and grievance closure status. Active sites are in annex (1)

For active civil works contract (Mogadishu, Kismayo, Garowe, Beledweyne, Dhusamareeb, Baidoa):

• Review the RAPs cleared by the World Bank and in some instances RAP Completion reports

   

• Assess the alignment between RAP implementation milestones and the sequencing of civil works, including verification that land acquisition, compensation, and access arrangements were completed prior to commencement of works in affected sections.

   

• Conduct physical site visits and stakeholder interviews to audit RAPs as implemented or planned to be implemented.

   

• Compliance assessment: assess compliance with the World Bank’s ESF (ESS5), RPF and respective RAPs; and identity gaps and areas for improvement.

   

• Reporting: prepare a draft audit report for each city, including findings and recommendations.

   

• Work planning: Provide detailed workplan to sequence implementation across cities, including contingency plans and maximizing efficiency/concurrent implementation where feasible.

   

3. 2 Review Stakeholder Consultation and Grievance Management Mechanisms

Stakeholder consultation:

• Review stakeholder consultation activities in each city and provide recommendations for improvement.
• Review specific consultation activities (planned and executed) targeting vulnerable and marginalized groups.
• assess the nature and extent to which stakeholder concerns have been incorporated in project design and implementation and/or resolved.

   

Grievance Redress mechanisms:

• Collect and review up-to-date grievance registers from all six cities.
• Verify the resolution status and closure of all RAP-related grievances.
• Document unresolved cases and provide recommendations for their closure and future prevention.

3.3 Review site practices related to Occupational Health and Safety

OHS audits should prioritize sites with active excavation, traffic diversion, drainage works, or heavy machinery operation, including urban road corridors and storm water infrastructure. For each contract and construction site located in the forementioned cities,

·       Review of OHS documentation, including risk assessments and method statements, Contractor ESMPs and site‑specific OHS plans, training records and toolbox talks, incident/accident registers and investigation reports, and emergency preparedness and response plans.

·       Review contractor practices on health and safety and determine that those practices are consistent with the Contractor ESMPs.

·       Check working conditions on each site; interview sample workers to determine that they are receiving adequate provisions as per their contracts.  

3. 4 Train Technical Teams on selected E&S themes

• Based on the audit, determine thematic areas of training for PIUs, Project Coordinating Unit and technical staff at the Municipalities aimed at enhancing E&S practice and compliance of the project.
• Work with World Bank ESF Specialist to develop training materials reflecting the themes identified.
• Conduct in-person training sessions for technical teams in each city.
• Prepare a training report with minutes of training sessions and signed participant lists.

Training content shall be directly informed by recurring issues identified across active civil works contracts (e.g., compensation delays, traffic safety, worker welfare, grievance handling during construction), with practical examples drawn from audited sites.

The timing of the trainings will be determined after completion and approval of the final report. Based on the findings and recommendations, the FGS Project Implementation Team experts may provide support for training and capacity building of the FMS teams, to be assessed upon report completion.

Tasks 3.1–3.3 will run concurrently over a period of maximum 36 days, followed by Task 3.4 (training), which is expected to take up to 10 days.

4. Approach & methodology

4.1 Desk review: conduct systematic review of all relevant project documents using a standardized audit/checklist, including:

• RAPs cleared by the Bank for the six cities and RAP Implementation Completion Reports.
• Contractor ESMPs, OHS plans, incident/accident registers, investigation reports and training records.
• Up to date Grievance records/registers
• Stakeholder engagement plans

4.2 Physical engagement of PAPs: conduct site visits and direct consultations with PAPs, PIUs, and relevant municipal authorities.

• To verify the full delivery of entitlements.

·       To assess the resolution and closure of RAP-related grievances.

o   For each active contract, the consultant shall define and apply a minimum sampling threshold, including:A representative sample of PAPs (with attention to severely affected and vulnerable households)

o   A minimum number of workers per site, disaggregated by role and gender

o   All open and recently closed RAP‑related grievances linked to the contract

4.3 OHS Site Inspections and Observations: Undertake physical verification at sites to assess whether systems are implemented in practice, including:

•        Safe access, housekeeping, and signage

•        Use and condition of PPE

•        Machinery, equipment, and traffic management

•        Work at height, excavations, and confined spaces

•        Welfare facilities and worker accommodations

   

         Interview sampled workers to assess understanding of hazards, procedures, and labour rights, interview supervisors and safety officers on implementation and monitoring

   

Project reporting

Reporting: provide structured, city-specific reports with clear findings and recommendations.

Prior to commencement of the task, the consultant shall propose and discuss with the World Bank (i) checklist for OHS review and audit; (ii) site visit plans, sampling strategies and interview techniques.

Experiences and Qualifications

• Advanced Degree: A Master’s degree or higher in social sciences, land administration, or a related field.

   

• Relevant Experience: Minimum of 8 years of professional experience in resettlement planning, social risks management, or implementation of RAPs for donor-funded projects, OHS, preferably World Bank-financed.

   

• Technical Knowledge: Strong understanding of the World Bank’s ESF, Resettlement Policy Frameworks (RPF), and international best practices in resettlement and land governance.

   

• Audit and monitoring skills: Proven experience conducting audits, monitoring, or evaluations of RAPs or similar social safeguards activities.

   

• Capacity building: Demonstrated ability to deliver training and build institutional capacity, especially with municipal or local government teams.

   

• Grievance management: Experience in grievance redress mechanisms and stakeholder engagement processes.

   

• Analytical and reporting skills: Excellent analytical and report-writing skills.

   

• Communication: Strong communication and interpersonal skills, including the ability to work with diverse stakeholders and facilitate participatory processes.

   

• Language: Proficiency in English and Swahili is required.

   

·       Cultural sensitivity: Demonstrated ability to work effectively in fragile, conflict-affected, or culturally diverse environments.

Skills Required

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