Job Description

SRCS RESTORING FAMILY LINKS PROGRAMME (RFL) DATA ANALYST

Job Grade:

Band 5

Department:

Disaster Management

Location

SRCS Coordination Office

Reports To:

Restoring Family Links (RFL) Program Coordinator

Direct Reports:

N/A

Overall, Job Purpose

·         To ensure the confidentiality, accuracy, and integrity of data entered into the Family Links Answers (FLA) database. The role also includes resolving data processing issues and supporting the maintenance of a reliable and up-to-date database, as well as performing other related duties as assigned.

Essential Duties & Responsibilities 

Data Analyst Operations

·         Collect, prepare, compile, and structure data for entry, analysis, and reporting within the Family Links Answers (FLA) database and related systems.

·         Check source documents and verify data accuracy, completeness, and consistency before and after entry.

·         Identify and resolve data issues, including ambiguity, discrepancies, duplication, and gaps, to ensure data integrity.

·         Track and reconcile missing data to update the FLA database and maintain accurate case file records.

·         Combine, clean, and restructure data from multiple sources for analytical use.

·         Enter and manage data in prescribed systems, forms, and the FLA database while ensuring quality control standards.

·         Collect, compile, and enter monthly follow-up reports from branches on active search and re-contact activities, including caseload tracking against set targets, and generate summary reports for analysis and reporting purposes.

·         Maintain well-organized datasets to support efficient data retrieval and analysis.

·         Compile, analyze, and interpret data trends, caseload patterns, and operational indicators to support decision-making.

·         Develop and present statistical summaries, charts, and basic visualizations for reporting purposes.

·         Provide regular analytical feedback and insights to support RFL reporting, monitoring, and strategic communication within the Movement.

Operational Support         

·         Liaise with the relevant staff at the ICRC and Branch level to update and maintain accurate database.

·         Maintain proper inventory records of computer software and equipment in compliance with policies.

·         Provide assistance to ICT staff to resolve computer and software problems.

Perform other related duties as assigned by the Supervisor

Experiences and Qualifications

Education    

Bachelor degree of Information Technology (IT) or Computer Science

Professional Training

Database Management, Data Analysis, or related ICT training

Certification/Licensing

Desirable: data analysis or database certifications

Language Requirement

Demonstrate proficiency in Somali and English languages 

Relevant Experience 

Minimum of 2 years’ experience in data entry, data management, or data analysis within a humanitarian or development organization

Job Competencies & Experience

·        Demonstrating consistency in upholding integrity and ethics                  

·         Demonstrated knowledge and commitment to the fundamental principles of the Red Cross and Red Crescent Movement

·         Acting as a team player and facilitating teamwork Competencies             

·         Consistently approaches work with energy and positive attitude.

·         Remain calm, in control and good humored even under pressure.

·         Respond positively to critical feedback and differing points of views.

·         Effective communications and interpersonal skills

Proficiency in MS office packages word, excel, power point & access

Skills Required

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