Job Description

This recruitment process will be used to fill the same role 

under fixed-term and temporary appointments

OBJECTIVES OF THE PROGRAMME

The goal of WHO's presence in countries, territories and areas is to develop a two-way collaboration between the Secretariat and countries, territories and areas, by supporting them to reach national health goals and contribute to global and regional public health action. WHO utilizes the Country Cooperation Strategy (CCS), a key element of the Country Focus strategy, as a strategic management tool to create synergy and alignment between WHO leadership priorities and national health policies, strategies and plans as well as United Nations Development Assistance Framework(UNDAF).Creating this synergy and alignment will be essential to advance WHO's organizational effectiveness and ensure WHO's relevance at country level.
 

DESCRIPTION OF DUTIES

The incumbent will perform the following duties: 

1. Brief and guide WCO staff on appropriate contractual modalities and corresponding procedures in compliance with the staff rules and other policies; and on initiation and processing of HR actions.

2. Coordinate with WCO staff and HRS/EMRO the establishment and classification of positions, type post descriptions and forms, advocate the use of generic job descriptions, update organization charts, initiate related position actions in GSM and follow-up on the finalization of the establishment of new positions and recruitment of professional staff.

3. Administer the recruitment of locally recruited staff and non-staff (SSAs), publish vacancy announcements, screen applicants, recommend final short list, finalize necessary arrangements for tests/interviews, act as HR representative in selection panels, recommend competency questions, brief panel members on related rules and procedures. Finalize appointment procedures such as reference checks, verify personal documents and initiate necessary appointment actions in GSM.

4. Finalize contractual arrangements for non-staff contractors and Consultants and issue contracts, attach supporting documents, raise procurement requests concerning payment of affiliate salaries.

5. Monitor the expiration of all types of staff and non-staff contracts; initiate extensions, separations or other staffing actions; attach necessary documents, and coordinate with different partners timely finalization of actions.

6. Administer the attendance system and GSM absence dashboard, update and maintain leave records for staff and non-staff (SSA holders, consultants, etc.), through: verifying leaves claimed in GSM against the records of the Time and Attendance system, alert staff in case of any discrepancy and inform supervisors of excess leaves/absence; submitting leave requests on behalf of absent staff members, and following up with staff to ensure confirmation of leaves in GSM; responding to staff queries related to leave system and coordinating with Global Service Centre (GSC) and Human Resources(HR) to solve any related issues.

7. Liaising with concerned units/stakeholders on necessary arrangements regarding, travel, visas, residency permits, security clearances, travel authorizations, UN ID's, hotel bookings for staff and non-staff.

8. Update and maintain HR confidential files (electronic), including performance appraisal records, ensure confidentiality, and reports as and when necessary, follow up with staff and non-staff the timely submission of Performance Management reports.

 9. Liaise with Staff Development and Learning unit the induction and training of staff and non-staff at country office and sub-offices and ensure its timely completion. Brief staff and non-staff on HR related rules/procedures and the use of GSM/BMS staff service module. 

10. Compile HR and financial data for presentation to decision-makers and take necessary administrative action to implement decisions. Initiate correspondence to verify information, answer queries and obtain additional information on HR and financial matters. 

11. Perform other relevant duties within their scope of responsibility, as required.

Experiences and Qualifications

Education

Essential: Completion of secondary education supplemented by administrative training.
Desirable: University degree in business administration, social sciences or related field is an asset.
 

Experience

Essential: At least eight years' progressive experience in the area of administration, including experience in HR management.
Desirable: Relevant experience in the UN system.
 

Skills

• Demonstrated knowledge and application of human resources management policies and procedures. 
• Very good time management and stress management skills. 
• Very good analytical skills. Good knowledge of WHO/UN procedures and HR practices as applicable to  the administrative level an asset.
   

WHO Competencies

Enhanced WHO Global Competency Model: 
who-enhanced-competence.pdf

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment
 

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of Arabic.

 

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 20,369 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
 

ADDITIONAL INFORMATION

• Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.

• This vacancy notice may be used to fill other similar positions at the same grade level.

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.

• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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Skills Required

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