Job Description

1. Background

The Somaliland Civil Service Commission (CSC) was founded in 1993 and mandated by Constitution of Somaliland Article 113.  The Mandate of CSC is operationalized by the Civil Service law no 97 amended in 2022 with the overall goal of improving effectiveness and efficiency of the public human resource management and creating a merit-based system for the success of the Somaliland Civil Servants.

1. Objective(s) of the Assignment

The main objectives of the assignment are:

• Understand the objectives and goals of the Citizen Access Points (CAPs) feasibility study to be carried out by consulting Firm with CSC.
• Facilitate with the selected firm for conducting interviews and surveys with community members, local government, and service providers to gather input on services needed and desired features of CAPs.
• Assist the consulting firms and individual consultants to access the key stakeholders for meetings, interviews and providing documents for desk reviews where needed.
• Work closely and build relationship and trust with the stakeholders involved in the CAPs.
• Develop fund-raising strategy for the potential funding sources such as government of Somaliland, private partnerships and international partners for funding the CAP implementation and operation.
• Review and finalize the budgets and all potential costs associated with setting up and operating CAPs
• Revise, finalize and implement the monitoring and evaluation of the CAP performance and community impact plan.
• Support and monitor the implementing units for the full implementation of citizen access points in Sanag, Togdher and Awdal regions of Somaliland.
• Coordinate the CAPs implementation activities with key partners, organizations and key stakeholders
• Develop with the field staff for the CAPS, detailed work plans and submit for approvals  
• Ensure and proof read the monthly reports from the field staff
• Develop monthly quarterly and annual project narrative reports
• Supervise and monitor the work plans of the CAPs field staff  
• Ensure that all project records are kept secure, accurate and up-to-date,
• Conduct monitoring visits to CAPs activities and mentor, advice and coach the staff accordingly,
• Measure CAPs performance to identify areas for improvement and lessons learned
• Keep updated about the project activities and progress to the local authorities through a formal reports and meetings,  
• Revise, finalize and keep updating for CAP SOPs for day-to-day operations.

Experiences and Qualifications

• A bachelor degree in development Studies, Business Administration (MBA) or equivalent knowledge in organizational/project management. Master’s degree is preferable
• Minimum of 5 years’ experience in project management in development or humanitarian sector
• Excellent analytical and research skills
• Excellent writing, interpersonal and communication skills
• Excellent proposal and report writing skills
• Ability to work independently with minimum supervision
• Excellent organizational skills and strong attention to detail  
• Good knowledge on the use of social media mainly twitters and Facebook
• Sufficient knowledge of the local context of Sanag, Sool and Togdher regions of Somaliland  
• Respect for human rights, principles of professionalism, equal opportunities, diversity, transparency, democracy and do no harm principle.  .

Reporting and other Deliverables:The Public Sector Management (PSM) Project Technical Advisor will be responsible for the overall coordination, planning, implementing, reporting and management of the activities of Public Sector Management (PSM) project component, with a particular focus on coordinating and managing the Citizen Access Points (CAPs) Program in Togdher, Sanaag and Sool regions of Somaliland.  

Duration of Assignment:The assignment is expected to take 12 months.

The Ministry of Finance and Economic Developmentwith the SERP Project Implementation Unit, seeks an experienced, highly qualified and committed Public Sector Management (PSM) Project Technical Advisor: (i) Curriculum Vitae (CV) with 3 reference persons; (ii) copies of certificates of academic qualifications; and (iii) cover letter indicating that they are qualified to perform the services.

Skills Required

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