Job Description

Position title: Case Worker

Duty station: Kismayo, with frequent travel to other locations

Reporting to: Psychosocial Counsellor -Officer

Type of Contract: One-year Fixed Term

Starting date: November 2024

About CARE

CARE works around the globe to save lives, defeat poverty and achieve social justice. We seek a world of hope, inclusion and social justice, where poverty has been overcome, and all people live with dignity and security, with a specific focus on the empowerment of women and girls. CARE’s Vision 2030 strategy includes six broad impact areas, with specific impact targets and metrics aligned with the Sustainable Development Goals. CARE anticipates that its impact will increasingly be achieved at the systems level as part of its quest for sustainable impact at scale, achieved through local leadership in partnership with governments, the private sector and civil society actors.

Job Summary

Closely working with PSS, the casework will support in providing psychosocial counselling service is to support the sexual and gender based survivors (S-GBV) in getting compassionate emotional support, ensuring provision of consistent and eminence services to survivors of S-GBV and displaced persons and vulnerable in Kismayo.

The Case work will work under the supervision of the PSS officer to provide effective emotional support to survivors who are directly referred to CARE established one Stop Centres and to design rehabilitation plans for adolescent girls, individuals, couples or families those who are under stress from traumatic experiences.  

Every staff member in Somalia is accountable for:

• Prioritizing safety and security by being vigilant of existing risks and refraining from complacency or engaging in activities that pose unnecessary risks and contributing to their safety and security by adhering to all established policies and procedures.
• Familiarizing themselves with and comprehending the organization's security plan and guidelines, including any updates as well as actively participating in the development and upkeep of safety and security measures and ensuring compliance.
• Communicating any pertinent information, observations, and perceptions related to safety and security with their line management or the CO security team.
• Demonstrating commitment to gender transformation, learning and development through promoting and maintaining an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust and safety.
• Creating, promoting and maintaining a safe organisational culture for all people who work for and with CARE, including our partners, and the communities and program participants we work with.

Job Responsibility 1: Client Support and Case Management         30%

Provision of case management services for S-GBV & Child survivors including rape, physical assault, domestic violence, sexual harassment, early and forced marriage, psychological or emotional abuse, sexual exploitation and abuse and child sexual abuse survivors.

• Support the S-GBV and child survivors with the basic emotional support while establishing group therapy within the community as precedence of care.
• Create competent referral systems with local and international available service providers through the use of inter-agency referral pathways.
• Maintain accurate and up-to-date case files for all S-GBV cases while ensuring the case follow-up until its closure.
• Participate in Protection sub cluster and other coordination meetings while updating the protection Officer about the gaps on protection service provision.
• Ensure that serious and life threatening cases are urgently shared with the protection team for further planning and provision of immediate support needed
• Work closely with the protection team and other sectors to ensure the effective identification and support to S-GBV survivors.

Job Responsibility 2: Community Outreach and Awareness Raising  30%

Conduct awareness-raising sessions in collaboration with community leaders and local organizations on topics related to SGBV prevention and available support services.

Facilitate workshops and training sessions to empower community members, including men and boys, to identify, prevent, and respond to SGBV.

Develop and distribute educational materials (brochures, posters) on SGBV prevention and available support services in local languages.

Foster dialogue within communities to challenge harmful gender norms and promote a culture of respect and non-violence

Job Responsibility 3: Collaboration and Coordination    20%

Collaborate effectively with other team members to ensure comprehensive and coordinated support for survivors.

Build strong relationships with local authorities, community leaders, and other stakeholders to enhance referral mechanisms and access to services for SGBV survivors.

Participate in case management coordination meetings to ensure information sharing and effective service delivery.

Collaborate with the Senior Protection Officer for any divergence and serious S-GBV incidents which require particular attention to organize an ad hoc meeting for advocacy

Job Responsibility 4: Monitoring and Reporting 15%

.Make regular visit to IDPs and poor host community areas in the project target locations on protection locations.

• Maintain confidentiality and truthfulness while checking the records of S-GBV survivors through the use of various GBVIMS tools including consent, intake and assessment, referral, follow-up and case closure forms.
• Share weekly reports about the S-GBV cases supported and services provided through the use of the internal CARE reporting template
• Provide monthly database reports about the direct and indirect beneficiaries reached for the different services provided.

Other responsibilities as assigned:           5%

Experiences and Qualifications

Education:

• Diploma/ degree in Social Science, Nurse, Psychosocial Counseling and other related field..

Experience/Technical Skills

Minimum 3 years work experience in protection mainly data entry (Incident Recorder, 5 W Matrix and other paper GBVIMS Tools)

• Experience working in IDPs and refugee’s contexts is mandatory.
• Experience in provision of Psychological First Aid Counseling Service to S-GBV survivors and any other identified vulnerable groups.
• Knowledge of case management, its principles and steps is essential
• Ability to meet time and sensitive deadlines
• Must be able to speak native Somali Language; knowledge of English language is also mandatory.
• Work with cultural sensitivity and respect the dignity of vulnerable people and members of the host communities at all times.
• Knowledge of working with the health centers is also significant

Skills Required

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