Job Description

VACANCY NOTICE

Open to Internal and External Candidates

Position Title: National Staff Welfare Officer

Vacancy Number: VN/IOMSO/009/2024

Duty Station: Mogadishu, Somalia

Classification: National Officer Category, Grade NOA

Type of Appointment: One Year Fixed Term with possibility of Extension

Estimated Start Date: As soon as possible

Closing Date: 03 July 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall supervision of the Chief of Mission, and the direct supervision of the Staff Counsellor Somalia, and the technical coordination of the Staff Counsellor in the Regional Office in Nairobi, Kenya, the National Staff Welfare Officer will contribute to the implementation of the Staff Welfare activities in IOM Somalia.

Core Functions / Responsibilities:

Assist the Staff Counsellor in the overall strategy and implementation of Staff Welfare components in IOM Somalia, including planning, development, and implementation of targeted activities.
Provide in person and online Psychological First Aid (PFA) to staff members and dependents in post critical incidents and other emergencies, and link to available support social services as necessary.
Participate in and, when required, coordinate Staff Welfare responses to emergencies and critical incidents; assist the Staff Counsellor in case of complex emergencies requiring a coordinated response.
Support the development and provide training and awareness sessions on relevant and culturally adapted topics including but not limited to psychoeducation, stress management, prevention of burnout, emotional processing, dealing with critical incidents, and personal wellbeing.
Assist the Staff Counsellor conducting psychosocial risk assessments in the workplace and help, as appropriate, to address highlighted issues, in coordination with the Staff Counsellor and senior management.
Raise awareness, sensitize, and support to staff through the dissemination of culturally and gender appropriate mental health and psycho-educational materials.
Support the set-up and strengthening of internal and local referral mechanisms to ensure staff have awareness and access to resources and services, especially in times of crisis.
Closely coordinate and support the Staff Association Committees, Respectful Workplace Focal Points, Protection and PSEA focal points to tackle and address dynamics that increase risk of poor mental health in the workplace e.g., misconduct, harassment, and discrimination.
Participate in Staff Welfare global team meetings and activities (monthly group supervision, team coordination meetings, team retreats, etc.); participate to the relevant UN Working Group and other relevant technical fora in Somalia and liaise with UN counterparts on matters related to staff welfare.
Prepare reports and perform other administrative duties in a professional manner.
Undertake frequent duty travels within Somalia to remote and challenging areas (IOM sub-offices).
Perform any other duties as may be assigned.

Experiences and Qualifications

Education

• University degree in clinical psychology, counselling, social work, or other mental health profession with two (2) years of relevant professional experience; or
• Master’s or Equivalent or Higher in the above fields.

Experience

• Additional training, certification, or experience in a range of related fields, such as alcohol/substance misuse, stress management, critical incident, cross-cultural communication, conflict resolution, trauma, etc. will also be considered.
• Experience with other UN Agencies, International Humanitarian Organizations, or Employee Assistance Programs considered essential.
• Experience in a range of related fields, stress management, critical incident management, cross-cultural communication, gender studies, conflict resolution, substance misuse, vicarious trauma etc.
• Demonstrated knowledge of information technology and proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint.

Skills

• Excellent interpersonal and communication skills, including emotional intelligence and listening skills.
• Excellent analytical and problem-solving skills.
• Knowledge of the UN system and humanitarian architecture in Somalia.
• Ability to deliver training and awareness sessions, in person and online.
• Ability to work with and maintain strict confidentiality.

Languages

For all applicants, fluency in English and Somali is required (oral and written).

Working knowledge of Arabic is an advantage.

Required Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other

Any offer made to the candidate in relation to this special vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighboring country that is within commuting distance of the duty station will be considered.

In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighboring country located within commuting distance, and a work permit, as applicable.

Skills Required

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