Job Description

Title: IT Intern - Notional

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection, and child rights, also in times of humanitarian crises.

Following a major transition, our international programmes are now delivered through a merged operation with 15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We're changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

We need to keep children safe, so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy

Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

Disclaimer:

Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

TITLE: IT Intern

TEAM/PROGRAMME: Supply Chain

LOCATION: Hargeisa

GRADE: NA

CONTRACT LENGTH: 3 Months

CHILD SAFEGUARDING: (Level 3)                                           

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

Provides administrative and technical service in the affective installation and maintenance of information as well as data processing equipment and software packages in Hargeisa office and other field offices as well.

SCOPE OF ROLE:

Reports to: Area IT Officer

Staff reporting to this post: NA.

Direct:

Indirect:

Budget Responsibilities: NA

Role Dimensions: Save the Children operates across all zones in Somaliland and currently has three offices and staff over 160.

KEY AREAS OF ACCOUNTABILITY:

• Effectively maintain agency computers and other information technological systems. This includes preparing and installing such IT machines and appropriate software applications on laptops, and desktops.
• Examining faulty data processing equipment to identify faults and providing feasible solutions to such faults/problems.
• In conjunction with area IT Officer regularly assess the computer needs of staff and provide appropriate training.
• In conjunction with area IT Officer review policies, procedures and best practices regarding computer use, data storage and handling; and recommend to management on needed changes or improvements.
• Carry out routine checks on electronic equipment to prevent their damage due to improper connections and operations or adverse acts of computer virus and turn off the power supply when not in use.
• Other Specific IT responsibilities include:

Software:

• Installation & configuration of necessary software and ensure consistent usage throughout the office/s.
• Ensure that all software’s in use are appropriate and in keeping with Save the Children guidelines, global IT Policy and meet the requirements of the programme.
• Protect the programme’s data and computers from viruses and external threats.
• Implement a system for backing up data (one drive for business) from all computers routinely and ensure that backed up data is always done and secure.

Hardware

• Be responsible for and maintaining an inventory of IT infrastructure in relation to all IT Assets (Computers, Laptops, Printers, Switch, UPS, Routers, Software Licenses copies etc).
• Undertake routine and regular maintenance of computers and accessories and ensure that all computers, printers, and other accessories are in good working condition, always.
• Ensure that adequate measures are made to protect equipment from power surges or similar threats.

General

• Provide orientation/training to staff on how to use and operate IT equipment’s effectively.
• Provide support in ensuring quality purchases of ICT equipment’s.
• Provide support in updating records and inventories of IT equipment’s.
• To carry out the responsibilities of the role in a way which reflects Save the Children’s commitment to safeguarding children in accordance with the Child Protection Policy.
• Any other roles assigned by the line manager.

COMPETENCIES AND BEHAVIOURS (our Values in Practice)

Leading

Delivering Results

• Delivers timely and appropriate results using available resources.
• Takes responsibility for their work and its impact on others.
• Plans, prioritizes, and performs tasks well without needing direct supervision.
• Understands the link between their work and the organization’s objectives. Innovating &

Adapting

• Suggests creative improvements and better ways of working.
• Seeks out and applies successful ideas from others to overcome challenges.
• Shifts tasks, roles, and priorities to perform effectively under changing or unclear conditions.
• Applies lessons learned to enhance future ways of working.

Applying Technical and Professional Expertise

• Makes decisions based on professional expertise and experience without deferring unnecessarily to others.
• Shares knowledge and best practice on technical solutions so that others can make best use of that expertise.
• Actively seeks new ways to develop the application of technical and professional standards within the team.

Engaging

Working effectively with others

• Actively listens to new and different perspectives and experiences of those they work with
• Proactively supports team members and trusts their capabilities.
• Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups.
• Clarifies their role and responsibilities within the team to maximize impact.

BEHAVIOURS (Values in Practice)

Accountability:

holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.

holds the team and partners accountable to deliver on their responsibilities - giving them

the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.

widely shares their personal vision for Save the Children, engages and motivates others. future orientated, thinks strategically and on a global scale.

builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.

values diversity, sees it as a source of competitive strength. approachable, good listener, easy to talk to.

develops and encourages new and innovative solutions. willing to take disciplined risks.

honest, encourages openness and transparency; demonstrates highest levels of integrity

Experiences and Qualifications

  Diploma or Degree in computer science from a reputable institution (Fresh graduate or last year university candidate).

• Familiar with Windows and MS Office Products (Word, Excel, PowerPoint, Access, Outlook), LAN/WAN infrastructures (routers, modems, switches, etc.); trouble shooting and administering a Microsoft Windows based network (LAN) and servers; good working knowledge of Windows server and domain system configuration, antivirus software for workstations and servers etc.
• Good communication skills, willingness to work in a team environment
• Fluency in written and spoken English.
• Ability and experience of training end users or staff
• Commitment to Save the Children values.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Adult Safeguarding.

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy, all employees are also expected to carry out their duties in accordance with SCI protection from sexual exploitation abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Skills Required

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