Job Description

Title: Field Manager - Burao - Notional

Save the Children is the world's leading independent organization for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection, and child rights, also in times of humanitarian crises.

Following a major transition, our international programmes are now delivered through a merged operation with 15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We're changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

We need to keep children safe, so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy

Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

Disclaimer:

Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents.

TITLE:  Field Manager

TEAM/PROGRAMME: Delivery & Operations Department

LOCATION: Burao

GRADE: 2

CONTRACT LENGTH: 24 MONTHS

CHILD SAFEGUARDING:

Level 3:  the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

To assume responsibility for the overall management of the Burao field office.  This includes overseeing programme activities, support functions such as finance, administration, HR, logistics and security, all field staff, security policy, and managerial representation of Save the Children International at regional level.

Your management of an effective, productive, and safe field office in Burao will play a key role in the expansion of Save the Children programmes in Somalia/Somaliland to increase impact and enable positive change for children.

SCOPE OF ROLE:

Reports to: Area Representative 

Staff reporting to this post: Sectoral Program Team and Support Function

Budget Responsibilities: Yes

Role Dimensions:  SCI as an organization operates in all districts of Somaliland, implementing child protection, child poverty reduction, health, nutrition, education, and WASH in coordination with the relevant line ministries. SCI Somaliland employs over 160 staff across three offices and implements a budget of close to 28 million USD per year.

Quality Program Development, Implementation, Management and Reporting

Overall responsible and accountable for SC’s programmes in the Burao field office and for the planning, implementation, and management of programs in accordance with SC’s strategies and policies. Working with program Managers and Technical advisers and quality teams where appropriate.

• Contribute to strategy and proposal development within the area and be responsible for the relevancy and coherence of the proposals
• Responsibility for all aspects of programmes from contribution to proposal development, appropriate delivery through to final reporting.

Operational Management

Overall responsible and accountable for SC’s programmes and ensure the planning, implementation and management of programs in accordance with SC’s strategies and policies

•  Ensure standardized systems, policies and procedures are in place, well understood by all staff and in line with the country programme system and are implemented in an appropriate manner

• Develop and apply measures of ensuring effective implementation of programs Support the implementation of the Country Annual Plan and support the development of Area Plans and Thematic Programme Plans. 
• Closely work with grants and finance and contribute to monthly variance finance meetings at appropriate levels with team, ensure timely report providing a variance analysis on each budget is submitted to Area Representative
• Identify any budget challenges or issues such as over or under spends and propose solutions to line manager as soon as issues are identified. Ensure that these are identified through the monthly variance meetings and immediately addressed
• Help the logistic, procurement and asset management in collaboration with the area logistic coordinator
• Take overall responsibility for the day-to-day running of the finance, Administration, HR and Logistics functions in the Burao office.
• Provide induction of the office systems and procedures in the Burao office to staff and visitors.
• Manage contracts for premises, and for supply of goods and services, and ensure that payments are made on due dates.
• Arrange insurance for vehicles and other SC assets, including cash in transit.
• Ensure that all travel arrangements are made for staff and visitors coming to Burao Field office.
• Identify appropriate meeting, workshops and accommodation venues for staff, visitors and ensure the office gets value for money.
• Take responsibility for implementing the ICT Policy and ensure IT communication facilities are operational at all times.
• Ensure that a comprehensive document management system is in place in the Burao Office
• Ensure that all travel arrangements are made for staff and visitors coming to Burao Field office.
• Identify appropriate meeting, workshops and accommodation venues for staff, visitors and ensure the office gets value for money.
• Take responsibility for implementing the ICT Policy and ensure IT communication facilities are operational at all times.
• Ensure that a comprehensive document management system is in place in the Burao Office
• Ensure the vehicles are managed in accordance with the Children Fleet management guidelines.

Safety and Security

• In consultation with the Security Officer, develop local staff safety and security procedures that are in line with the SC Security Guidelines, for the office and staff houses.
• Implement security recommendations given by the SC Security Officer.
• Take responsibility of ensuring that all staff and visitors understand and adhere to office safe' and security guidelines.
• Ensure that office premises and equipment are kept in safe custody.
• Ensure that HF radios are functional and that the laid down communication protocols are observed.
• Ensure that security guards are regularly appraised on security procedures.

Human Resources Management

• Be responsible for setting performance standards for staff in the department and support, supervise and review performance against the set work plans.
• Support the HR Assistant to implement SC HR Policies and Procedures in the Burao Office.
• Facilitate the identification of learning and development needs within Administration section and take initiatives to close capacity gaps
• Coordinate and facilitate the coaching and mentoring processes of Finance and administration staff on improvement of service delivery.
• Provide day to day supervision of the staff in the Finance and Administration department and coordinate their activities.

Planning, Budgeting and Reporting

• Provide input in the preparation of the administration budget for Burao Office.
• Prepare quarterly and annual departmental plans.
• Take responsibility for ensuring that monthly financial reports for the office are produced within the required deadlines.
• Take responsibility for production of admin and logistics reports within the required deadlines.

General statements of responsibility

• Perform other related tasks as requested by his/her immediate supervisor.
• Comply with all relevant Save the Children policies and procedures with respect to child protection, Health & safety, fraud, whistle blowing, equal opportunities and other relevant policies
• Account for SC’s assets and interests and safeguard from loss arising from fraud, waste, weak administration, and poor value for money
• Carry out the responsibilities of the role in a way which reflects Save the Children's commitment to safeguarding children in accordance the Child Protection Policy.

COMPETENCIES AND BEHAVIOURS 

Leading and Inspiring Others (Accomplished)

• Communicates our vision, values and strategy and encourages others to share them 
• Influences others positively to achieve team goals 
• Recognizes and celebrates the contribution and success of individuals and the team 
• Takes a flexible and positive leadership style, adapting to the situation or needs of the team 
• Demonstrates humility in leadership of others

Delivering Results (Accomplished)

• Maintains a broad strategic perspective at the same time as an awareness of the detail of a situation
• Establishes clear and compelling objectives with teams and individuals and monitors progress and performance
• Creates and applies measures and metrics to track performance
• Holds others accountable for achieving results and challenges underperformance
• Demonstrates financial awareness and a concern for cost effectiveness

Developing Self and Others (Accomplished)

• Gives regular positive and constructive feedback to others
• Identifies clear development needs and development plans through regular constructive reviews of their own performance (and their team’s where appropriate)
• Creates space for others to learn and provides challenging and stretching tasks and assignments when people are ready for them
• Coaches’ others to learn from their experiences on the job and to use the resources available to them

Problem Solving and Decision Making (Accomplished)

• Uses data and evidence to drive decision making for quality improvement
• Analyses and exercises judgment in challenging situations in the absence of specific guidance or knowledge of the full facts
• Evaluates the opportunities and risks of each idea and solution to make informed strategic decisions
• Takes decisions when decisions are due and is prepared to account for them.

Applying Technical & Professional Expertise (Accomplished)

• Makes decisions based on professional expertise and experience without deferring unnecessarily to others
• Shares knowledge and best practice on technical solutions so that others can make best use of that expertise
• Actively seeks new ways to develop the application of technical and professional standards within the team

Communicating With Impact (Accomplished)

• Conveys complex issues with clarity, brevity, and confidence
• Promotes dialogue with key stakeholders through active listening and effective questioning
• Adapts communication style to maximise support and engagement
• Advises others on different approaches to influence key stakeholders
• Seeks out new methodologies for communication to engage new audiences

Experiences and Qualifications

QUALIFICATIONS 

• University degree in a relevant academic discipline.

QUALIFICATIONS AND EXPERIENCE

Essential:

• Masters’ degree in a related academic discipline.

Desirable: 

• Minimum three years practical experience managing a large programme in a complex emergency context, with a particular focus on [health, livelihoods, child protection, education, nutrition, or food security], in large international non-governmental organisation or other international relief/development body.
• Experience of managing the programme cycle, including assessments, project design, proposal and report writing, implementation, monitoring, and evaluation.
• Excellent planning, coordination, and reporting skills, with the ability to organize a substantial workload comprised of complex, diverse tasks, and responsibilities.
• Highly developed research, analytical, monitoring and evaluation, and report-writing abilities.
• Sound financial management skills, particularly in budgeting and reporting.
• Practical knowledge of current thematic issues and debates in developing countries, and of the major institutional donors such as ECHO.
• Computer literacy, particularly in Word, Excel, and PowerPoint.
• Strong communication, people management and interpersonal skills in English, with experience in leading multicultural, multi-location, values driven teams.
• Willingness to work and travel in often difficult and insecure environments.
• Commitment to Save the Children UK’s global policies and values.
• Ability to extract, interpret, analyses, and format data and to resolve operational problems in short time
• Able to perform a detailed work and handle a large volume of work quickly accurately under time constrain
• Effective management of operations that include programmatic and administrative procedures
• Skilled in fostering integrated multi-sectoral and development programs
• Experienced in partnership building, networking, and program implementation

Desirable: 

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Adult Safeguarding.

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy, all employees are also expected to carry out their duties in accordance with SCI protection from sexual exploitation abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Skills Required

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